FAQ - What is the difference between a User/Contact and a Member?

A User or Contact is anyone who creates an account on your Membership Toolkit site.  
To become a User or contact, they must complete your organization's general information that is collected when they log in.

A Member is a User that has joined your organization.
Members are a group within your organization.  Members submit an application and possibly pay dues.  Members who complete your Membership Form and pay dues are automatically added to the Member Smart Group.