Turning On/Off Email Verification

Email verification is important because it assures the user has entered their email address correctly and it is a security precaution to assure that the person creating the account is really associated with the email being used.

There are times when it is best to temporarily turn off the email verification.  If you are signing people up during a live event, the email verification can slow down the process.

To temporarily turn off the email verification:

  • Go to Website / Configuration / Welcome/Login.
  • Change the "Verify New User Email Addresses" field to "No".
  • Don't forget to turn it back on after your event! Otherwise, it will automatically default back to "Yes" at midnight the same day.
  • If you need to turn off email verification for longer than one day, please submit a ticket through our help desk and one of our team members will edit the configuration and set the date range for you.