Offline Payments - Receipt Text

Admins can set up specific text that is included on the email receipt for all offline orders.

  • Go to Admin / Payment Configuration / Offline Payments.

Once you select "Yes" to Allow Offline Payments? - you are presented with several options for customizing information such as:

  • Button Label
  • Help Text
  • Checkout Preamble/Postamble
  • Extra Receipt Text

The Extra Receipt Text for Manual Checkouts will only appear on receipts that were generated when a user selected to "Pay Later."

Below that is a setting for "Include extra receipt text on manual orders with zero balance?"

  • This feature allows you to turn off the offline (manual) receipt message when the order balance is zero. This is useful when an organization has a "free" item and doesn't want the extra information or instructions included on the receipt.